LYONS — Herman Bros Inc. was voted Dealer of the Year at this year’s Brand Source National Convention on Aug. 26 in Las Vegas, Nevada. This prestigious award recognizes Herman Bros as the best-of-the-best when it comes to customer service, lowest overall prices, product selection, quality brands, and service after the sale. The award is the highest honor given out by the national buying group and was presented before the convention’s 3,500 attendees.
Herman Bros opened for business in 1945 after Dewey Herman and Walter Herman returned from serving in World War II. They opened an appliance repair shop in Lyons, NY. With a pair of pliers and a screwdriver, it all began.
Almost 68 years later, with over 30,000 square feet of retail and warehouse space, the store has not only survived but has flourished. After going to college with aspirations of going to law school, Gene Herman was offered the opportunity to take over the family business in 1988. Throughout his career, Gene has worked in every facet of the business; he has worked in the warehouse loading, unloading, and stocking the sales floor, done carpet installation, appliance service, sales, and advertising.
Gene and his wife Barbara (who is also secretary/treasurer of the store) have three amazing daughters, two wonderful son-in-laws, and three incredible grandchildren. Each member of the Herman family has been involved in working at the store at one time or another. Yes, even Gene’s grandchildren have been put to work as stars in one of the TV commercials. Believe it or not, at 91 years young, Gene’s mother Ethel still shows up to work at the store several hours each week.
Today at Herman Bros you can find appliances, furniture, mattress sets and HDTV. They carry all of the top name brands, including Ashley, Catnapper, La-Z-Boy, ChromCraft, Toshiba, Sony, Samsung, Frigidaire, GE, Whirlpool, Maytag, Viking, Tempurpedic, Sealy Posterpedic, and Simmons Beauty Rest, among many others.
Gene has a loyal, intelligent, hardworking staff — many members of the staff have been working at the store for over 10 years, and some for 20 years or more. When stopping into Herman Bros, you’re sure to have an enjoyable buying experience.