35-year old Heather Roselli died in a Webster group home after investigators say two women who were supposed to care for her, slammed her to the ground, face-down and beat her. Sandra Abdo and Sara Dilallo both pleaded not guilty to second-degree manslaughter in Monroe County Court last week. Heather's parents speak out about their daughter's death.

WEBSTER—35-year old Heather Roselli died in a Webster group home after investigators say two women who were supposed to care for her, slammed her to the ground, face-down and beat her. Sandra Abdo and Sara Dilallo both pleaded not guilty to second-degree manslaughter in Monroe County Court last week.

“Heather was very vibrant, very excitable, talkative,” recalls Holly Parks of her 35-year old daughter. On June 18th, Holly and her husband Keith got a call from the hospital and were told that Heather had been brought in unresponsive, “they wanted to prepare us for what we were going to see and... nothing prepares you for that,” says Keith. When they got to the hospital and saw Heather, they had to make an impossible decision, “you knew it was time to let her go in peace,” Keith says through tears.

For months all the Parks knew was that there was an altercation between Heather and the employees at the group home, “not knowing what happened but knowing there was abuse, she didn't just fall on the floor and die, so you kinda knew but you didn't know exactly,” says Holly.

When the indictments against Abdo and Dilallo were unsealed this week, the Parks learned the entire incident began when Heather wanted to use the phone, “all she wanted to do was call me and wish me a happy father’s day and here we are today, and that's disturbing, it was a phone call. I was once told by a gentlemen that I worked with that you're always three seconds away from making a bad decision in your life and here we are,” says Keith.

Heather had behavioral issues, sometimes the staff would have to subdue her but in this case, proper protocol was not followed. Investigators say during the struggle, Abdo and Dilallo turned Heather over on her stomach, a violation of state protocol and attacked her for 45 minutes causing severe internal injuries including an lacerated liver, “it's a difficult job to do and a lot of the situations you're going to be put in, in there...if it's not right, don't go into the system, don't go into that type of job,” says Keith.

Both Abdo and Dilallo are scheduled to be back in court on November 30th. Keith and Holly plan to be there. They also plan to advocate for group homes to have cameras in the common areas, they think that will help to encourage more accountability.