NYSEG and RG&E continue to prepare for the Hurricane Sandy’s potential impactlocally and offers the following safety messages for residents in advance of the storm and for the duration of any storm impacts.

NYSEG and RG&E continue to prepare for the Hurricane Sandy’s potential impactlocally and offers the following safety messages for residents in advance of the storm and for the duration of any storm impacts.

Stay far away from downed power lines – even lines that appear “dead” can be deadly.

Stay out of flooded basements because energized wiring or outlets below the water line may pose a hazard. Natural gas service in a flooded basement may also pose a danger. If a basement or home is in danger of flooding, customers should contact their utilities to turn off electricity and/or natural gas service.

Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas, away from windows and doors, and never in a garage.

For electricity emergencies and to report power interruptions:

NYSEG - 1.800.572.1131

RG&E - 1.800.743.1701

For natural gas emergencies and to report suspected natural gas odors:

NYSEG - 1.800.572.1121

RG&E - 1.800.743.1702

More safety information is available at nyseg.com and rge.com.