Wayne County 911 Center reported an out-of-hospital child birth on March 26 in the town of Palmyra.
The 911 Center received a call at 8:53 a.m. from an individual reporting that his girlfriend was in labor. Dispatcher Matthew Bixby performed emergency medical dispatch instructions to help the caller deliver the child.
Bixby assisted the caller and mother with delivering a baby boy at 9:01 a.m. The mother and child were transported to the hospital by Finger Lakes Ambulance.
Dispatcher-assisted child births are rare in Wayne County, with only a very small number happening each year. All dispatchers in Wayne County are trained to National/International Academies of Emergency Dispatch standards and certified as emergency medical dispatchers, prepared to respond when needed.
“The efforts of Supervisor Bixby are a fine example of the excellent service provided every day by all of the team members in the 911 center in Wayne County,” said Greg DeWolf, 911 operations manager. “I am proud of Matt and the entire dispatch team that we have at the Wayne County 911 Center. We wish the family and newborn baby all the best.”