The Wayne County 911 Center recently promoted dispatchers Matthew Bixby and Marc Taylor to the rank of public safety dispatch supervisor.
Bixby has served as an interim supervisor since July 2017 while a senior supervisor was deployed to active military duty. His position was made permanent as the result of a new position that was created to achieve priority goals. Bixby is placed on special assignment and will coordinate a quality assurance program.
“Matt is a bright individual and brings with him a strong quality assurance background from the private sector,” said Greg DeWolf, 911 operations manager. “I am confident that Matt will do a great job in his new role.”
Bixby joined Wayne County 911 in March 2015.
Taylor was promoted to interim supervisor until the senior supervisor returns from military deployment. He will oversee operations on an assigned watch, and will be responsible for day-to-day staffing needs, personnel development and general incident coordination. Taylor will manage critical situations to facilitate the protection of life and property.
“Marc had an extensive background in supervision prior to coming to the 911 Center,” DeWolf said. “We will benefit not only from his experience in private industry, but also from his training and leadership in the fire service.”
Taylor joined Wayne County 911 in April 2017 and is an assistant fire chief with the Lincoln Fire Department.
“I believe both Matt and Marc are excellent additions to our supervisory team,” DeWolf said. “They will effectively assist with leading our operation through the certain change that is ahead. I am proud of the individuals at the 911 Center, all of which make us an effective public safety agency.”